IT Infrastructure · Backup, Storage & DR
GoAgile designs and runs backup, storage and disaster recovery for Saudi and GCC organisations: immutable backups, resilient storage, replication to a second site or cloud, and recovery plans that are tested on a schedule instead of assumed.
What it is
Backup copies your data so it can be restored after deletion, corruption or attack. Storage is where live data sits and how safely and quickly it is served. Disaster recovery (DR) is the plan and the technology that restores whole systems and services, at another site or in the cloud, after a major outage such as a fire, flood, power failure or ransomware attack.
The test of all three is the same: how long until the business is working again, and how much recent data is lost? Those two numbers are the recovery time objective (RTO) and the recovery point objective (RPO). We set them for each system with your business owners, because a payroll database and a print server should not share a target, and then design to meet them.
Most failed recoveries are not hardware failures. They are backups that were never tested, copies kept on the same network as the original, and plans nobody has read. Our approach adds immutability, separation and routine testing, so recovery is a procedure your team has already rehearsed. That is the discipline SaudiBio relied on when it handed us its on-premises infrastructure, from data centre design to backup, disaster recovery and platform operations.
Key facts
What we design and run
Six layers of resilience, each designed against a specific way that things go wrong.
Data is backed up by policy, kept in more than one place and checked for integrity, so the question after an incident is which copy to restore, not whether one exists.
What you get: A restore that works on the first attempt.
Attackers target backups first. Immutable storage, separate credentials and an offline copy mean the attacker who owns your domain still cannot delete your recovery path.
What you get: A guaranteed clean copy to recover from.
Primary storage that serves the workload fast, protects itself with snapshots and replication, and grows without a forklift upgrade.
What you get: Storage that keeps up with the business and survives hardware failures.
A DR design starts with RPO and RTO per system, then chooses replication, standby capacity and network design to meet them. The runbook is written, stored where you can reach it in a disaster, and tested.
What you get: A recovery plan that works when the primary site does not.
Disaster recovery as a service gives you a standby environment that you pay for in full only when you use it. We design the connectivity, seeding and cost model and compare it honestly with a second data centre.
What you get: Resilience without the capital cost of a duplicate data centre.
Untested backups are hopes. We test restores every quarter and run a DR exercise every year with the business involved, and every test ends with a written result and a list of fixes.
What you get: Proof for management, auditors and regulators.
How we work
The order matters. We decide what must come back first, then design the cheapest way to meet that, then prove it.
We find which systems matter, what an hour of downtime costs and what RTO and RPO each system actually needs.
Current backups, storage, replication and recovery capability are reviewed, and the gap to the targets is written down.
Backup architecture, storage, replication and DR site or cloud design, with costs and options you can choose between.
Implementation, backup job migration, replication setup and hardening of the backup platform itself.
Restore tests and failover tests, fixes for anything that fails, and runbooks written from what was learned.
Daily job monitoring, monthly reporting, quarterly restore tests and an annual DR exercise.
Reference
Two ideas drive every design: how quickly each system must return, and how many independent copies of the data exist.
| Tier | Typical systems | Recovery time (RTO) | Data loss (RPO) | Typical technology |
|---|---|---|---|---|
| Tier 0: mission critical | Core banking, clinical and finance systems | Minutes to 1 hour | Near zero to 15 minutes | Clustering or synchronous replication |
| Tier 1: business critical | Email, ERP, CRM | 1 to 4 hours | 15 minutes to 1 hour | Asynchronous replication plus frequent backup |
| Tier 2: important | File servers, intranet, reporting | 4 to 24 hours | 4 to 24 hours | Daily backup, restore on demand |
| Tier 3: non-critical | Test, archive and development | 1 to 3 days | 24 hours or more | Weekly backup |
Illustrative values. Your targets come from a business impact analysis and are agreed per system.
| Rule | What it means | Why it matters |
|---|---|---|
| 3 copies | The live data plus two backups | One failure never means data loss |
| 2 media types | For example disk and object storage or tape | A single technology fault cannot take out every copy |
| 1 off-site | At least one copy in another location or cloud | A fire or flood at the primary site is survivable |
| 1 immutable or offline | A copy that cannot be changed or deleted | Ransomware cannot encrypt or erase it |
| 0 errors | Backups verified by test restores | You know the copy works before you need it |
Technology
We design around your RPO and RTO and choose platforms that meet them at a sensible cost, including what you already own.
Backup & recovery
Storage & hyper-converged
Cloud DR targets
Logos are trademarks of their respective owners and are shown to indicate platforms we work with.
Built for Saudi Arabia and the GCC
Regulators ask for resilience evidence, and the Kingdom's climate and geography add risks other regions rarely plan for.
Backup and recovery management is a defined control area in the NCA Essential Cybersecurity Controls. We map your scope, frequency, protection and restore testing to it.
Banks, insurers and finance companies must show resilience and business continuity under SAMA frameworks. Tests and reports provide the evidence.
A DR site must meet the same residency rules as production. We help choose in-Kingdom sites or cloud regions that satisfy PDPL and sector requirements.
Extreme heat, power instability and flash floods are considered when choosing a DR site and designing power and cooling at both ends.
Replication depends on the link. We size inter-site bandwidth and latency against change rates so RPO targets hold in practice.
Runbooks and reports in the language your teams and your auditors work in.
Where we deliver
Riyadh · Jeddah · Dammam & Al Khobar · Madinah · the Eastern Province · Dubai & the UAE · Qatar · Kuwait · Bahrain · Oman
Clients
A selection of the institutions and businesses we deliver for across Saudi Arabia.
SaudiBio moved to Microsoft Dynamics 365 Business Central with GoAgile, and handed its on-premises infrastructure to the same team.
Certified management systems
ISO 9001
ISO 14001
ISO 45001
ISO 27001
Dun & BradstreetWhy GoAgile
Recovery is the one promise you only discover is true on the worst day. We design and test for that day.
Quarterly restores and annual DR exercises, with signed reports, not good intentions.
Immutable and offline copies, separate credentials and clean-room restores as standard.
RPO and RTO come from impact analysis with your owners, so spending follows risk.
The team that builds data centres and runs networks designs recovery that fits them.
Reports that map to NCA, SAMA and ISO 27001 expectations.
Riyadh-based engineers who will be on site when you need them.
More from IT Infrastructure
Each service stands on its own and works better with the others. This is the rest of what our infrastructure team delivers across Saudi Arabia and the GCC.
We will review your current backups and recovery plan against realistic targets, show you the gaps, and propose the most cost-effective way to close them.
Plan your recovery strategyQuestions answered
Tell us what you run and how long you can be offline. We will respond with a gap review and a design approach.
Recovery designed against real targets, protected against ransomware and proven by testing.