Industries · Telecommunications
Technology for telecom operators, resellers and service providers
Telecom businesses need networks that stay up, systems that bill correctly and security that scales. We design, connect and monitor the technology behind them.
What we deliver
- Network design and managed NOC services
- Integration between billing, CRM and ERP
- Trading and distribution ERP
- Security for networks and customer data
Overview
How GoAgile helps in Telecommunications
Telecom and telecom-trading companies run on uptime, accurate usage and fast support. Networks, order systems and finance have to work together, or service and revenue both suffer.
We work with Cisco, Fortinet and other network and security vendors, and support companies such as SITAF Saudia in trading and telecom services. We build to a clear support model and report on it.
Common challenges
- Uptime expectationsCustomers and regulators expect networks to be available around the clock.
- Disconnected back officeOrders, billing, inventory and finance often sit in separate tools.
- Large device and stock volumesTrading in handsets and equipment needs tight stock control.
- Security at scaleMore devices and users widen the attack surface.
Our services
Six ways we support Telecommunications
One team across systems, software, infrastructure and security, ordered here by how often each is needed in this sector.
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IT Infrastructure
LAN, WAN and Wi-Fi design, structured cabling, data centres and 24/7 managed NOC monitoring.
Explore IT Infrastructure -
Software Development
Integrations and portals linking CRM, billing, provisioning and ERP through secure APIs.
Explore Software Development -
ERP Services
Distribution, inventory and finance on Dynamics 365, SAP, Odoo or TallyPrime for telecom trading.
Explore ERP Services -
Cyber Security
Network security, firewall and endpoint protection, penetration testing and 24/7 monitoring.
Explore Cyber Security -
Artificial Intelligence
Assistants for support teams and analysis of tickets and network events.
Explore Artificial Intelligence -
Financial Solutions
ZATCA e-invoicing for high-volume billing and payment integrations.
Explore Financial Solutions
Standards and regulations
Rules we work to
Telecom projects commonly refer to:
Summaries are plain-language, not legal advice. Check current versions with your compliance team.
- CST (Communications, Space & Technology Commission) regulations
- NCA ECC and PDPL
- ISO 27001 practices
- Vendor design guides (Cisco, Fortinet)
Clients
Organisations we work with in Telecommunications
“The network design GoAgile delivered is simple to run and easy to grow. Their engineers explain trade-offs honestly.”
SITAF Saudia Co. Ltd.Technical Director“GoAgile delivered to a clear plan and communicated without fuss. Their engineers were professional and easy to coordinate with.”
CiscoProgramme ManagerTelecommunications: frequently asked questions
Do you offer 24/7 network monitoring?
Yes. Our managed NOC monitors networks and raises and tracks tickets under agreed response targets.
Can you integrate our billing, CRM and ERP?
Yes. We build and maintain the APIs and data flows between them, with monitoring so failures are noticed quickly.
Which vendors do you work with?
Among others Cisco, Fortinet, Palo Alto Networks, Sophos, Huawei Cloud and Microsoft Azure.
Can you help a telecom reseller with ERP?
Yes. We set up stock, purchasing, sales and finance for trading and distribution businesses.
Talk to us about Telecommunications
Tell us what you are planning. We reply with a scoped recommendation, not a sales pitch.
- Reply from a specialist, usually within one working day
- Arabic and English delivery
- 14+ years across Saudi Arabia and the GCC